How did you vet the people you wanted to work with?
I tracked them down, reached out and they were super helpful. They got me a quick estimate. What I came to learn later on was that this was a project they really wanted, though they weren't necessarily equipped for it. They were like, “We're going to make this work because we have an American client, and this could be great.” But they really loved my idea for the business.
Did overseas pricing affect cost?
I was really surprised at their pricing. Obviously, I'd been getting quotes in the United States for astronomical numbers. When they came in at a 10th of the price, I was like, this is worth a shot, whether it works or not.
And what did you get for that price?
They gave me a little more than a minimal viable product, something to take to an investor to raise more capital. And that's essentially where I am. It's a fully functional website. I'm very pleased with everything.
You like the product. What about the process?
I wish I had more of the user experience consulting or collaboration on their part. A lot of it was me coming to a dead end on the site and saying, “Hey, how can we fix this?” I would like them to provide options that I can vote on, but they were constantly putting the ball in my court.
They basically just produced what I told them to, which is great, but I don't think I'm the end-all be-all on what's best for the user experience. That's a science in and of itself. For phase two, I'll consult with an expert in that area. But right now, it’s perfect for my clients.
What questions did you have to be ready to answer to get the project going?
I did go in person. We basically had a designer create the design, and then I met with a developer to build the architecture. We had a sit-down, and we just went through everything, which I'm very thankful for. And he told me the reasons why things couldn't be done a certain way, so we had to compromise.